SHIPPING INFORMATION
1. Please provide an address where someone will be available to receive the order.
Chocolate left outdoors for a period of time will melt.
2. Please double check your shipping addresses as incorrect addresses may delay delivery. Gardners Candies is not responsible for incorrect addresses or returned packages. Your order may be subject to additional charges for address correction or forwarding by shipping services.
3. Orders are shipped via UPS Monday-Friday (approximately April-September, when temperatures are 70° or above, we may hold shipments until the following Monday).
UPS delivery hours, excluding holidays, are Monday-Friday (Saturday in limited areas) 9 am - 7 pm (sometimes later) for residences, and Monday-Friday during normal business hours for business addresses. Please call 1-800-242-2639 to confirm if Saturday delivery is offered in your area.
UPS does not deliver to post office boxes, therefore, a street address is required. If shipping to a PO box, order will ship via USPS Surepost which may increase transit time.
4. Shipping and handling charges are based upon each recipient’s candy order per location. See delivery chart below for options and cost.
5. Gardners Candies guarantees arrival of your candy in perfect condition when using our recommended method of shipping. Our chocolates are extremely perishable. When shipping to warm weather areas (temperatures over 70°), we may contact you if warm weather packaging or expedited shipping is required to prevent melting and to ensure you order arrives in perfect condition.
As temperatures can fluctuate, we may, on occasion, hold your order when the state you are shipping to has a temperature of 70° or above.
Please email contact@GardnersCandies.com or call 1-800-242-2639 if you have questions concerning the shipment of your order.
6. Most orders (including one day and two day air shipments) are shipped within 1 - 2 business days of receipt. During peak times, orders ship within 5 business days of receipt.
Because temperatures across the country vary, we may choose not to ship over the weekend in order to ensure premium quality upon arrival. For this reason, we cannot guarantee Saturday or Monday deliveries.
7. Orders to outside the continental USA, please call customer service at 1-800-242-2639.
CUSTOM ITEMS
8. Custom items (favors, etc.) need time to be made so please allow 3-5 days for production in addition to transit time for shipping.
Number of Days to Ship UPS Standard Ground
Estimated transit days
Shipping and Handling Costs Per Address
|
Amount
|
Ground Shipping
|
2 Day Air
|
Next Day Air
|
Warm Weather
|
| $0 (example: gift card) |
$0.00
|
$19.95
|
$49.95
|
$10.95 |
| $0.01 to $50.00 |
$12.95
|
$19.95
|
$49.95
|
$10.95 |
| $50.01 to $100.00 |
$15.95
|
$29.95
|
$49.95
|
$10.95 |
| $100.01 to $200.00 |
$19.95
|
$39.95
|
$69.95
|
$10.95 |
| $200.01 to $300.00 |
$29.95
|
$49.95
|
$79.95
|
$20.00 |
| $300.01 to $400.00 |
$39.95
|
$59.95
|
$89.95
|
$20.00 |
| $400.01 to $500.00 |
$49.95
|
$69.95
|
$99.95
|
$30.00 |
| $500.00 and more |
CALL
|
CALL
|
CALL
|
CALL |
• When temperatures in your area are above 70 degrees, you must choose 2nd Day or Next Day shipping.
• When temperatures in your area are above 80 degrees, you must choose Next day shipping.
• We guarantee all shipments to arrive in perfect condition when choosing 2nd Day or Next Day.
• By choosing ground withot warm weather packaging, there is no guarantee and, if product arrives melted, we will not replace or refund.
• Warm Weather packaging includes an insulated bag with reusable ice packs.
• Shipping and Handling Charges are per address. If your order requires more than one package to complete the shipment, additional charges may apply. We will contact you prior to charging your credit card or account.
Alaska and Hawaii require expedited shipping.